Community: Frequently Asked Questions

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TABLE OF CONTENTS

1. ABANDONED VEHICLES

  • Handling Abandoned Vehicles
  • Definition of Abandoned Vehicles
  • Abandoned Vehicles - Public Property
  • Abandoned Vehicles - Private Property

2. ADDRESSES

  • Addresses of City Departments
  • House Addresses

3. ALARMS

  • Burglar (Security) Alarm Requirements
  • Fire Alarm Requirements
  • False Alarms
  • Alarm Malfunctions

4. CHILD SUPPORT ...Alimony

5. ANIMALS

  • Complaints About Animals
  • Dead Animals
  • Injured / Wounded Or Trapped Animals
  • Dogs
  • Dog License Fees
  • Where to Purchase
  • Cats
  • Loose Animals
  • Lost Animals

6. ANNEXATION ...Property

7. BASEMENTS

  • Flooding
  • Gas Odor In Basement

8. BICYCLES

  • Bike Registration
  • Bike Licenses

9. BLOCK PARTIES / SPECIAL EVENTS ...Street Use Permit

10. BOARDS AND COMMISSIONS

  • Existing Boards
  • Membership Application

11. BOATS

  • Boat Regulations
  • Boat Launch Permits

12. BOUNDARIES - CITY ...Maps

13. BUILDING IMPROVEMENTS

  • Building Improvement Loans for Downtown Businesses

14. BUILDING REQUIREMENTS

  • Decks
  • Driveways
  • Fences

15. CABLE TELEVISION ...Concerns on Cable Service

16. CARDIOPULMONARY RESUSCITATION - CPR ...CPR Training

17. CITY CODES AND ORDINANCES

  • City Code
  • Code Inspections

18. CITY COUNCIL

  • Addressing the City Council
  • Council Meeting Agendas
  • Placing Items on the Agenda
  • Council Districts
  • Council Elections
  • Council Qualifications
  • Meeting Times of the Council
  • Council Members

19. CITY OFFICE ...Hours of Operation

20. CITY RECORDS ...Obtaining Copies

21. COMMUNITY DEVELOPMENT ...Programs

22. COMPLAINTS

  • Who to Make Them To
  • Delayed Department Responses

23. CONSTRUCTION ...Permits

24. COURT

  • Court Procedure for Municipal Ordinance Violation
  • Court Address
  • Pre-Trial Conference with City Attorney
  • Small Claims Court / Civil Court 16

25. CURFEW ...Ordinance

26. DIVORCE...Procedure

27. DRIVER'S LICENSE ...New and Renewal of License

28. ELECTRICITY

  • Downed Power Line or Damaged Transformer
  • Electrical Outage

29. EMERGENCY

  • Ambulance Service
  • Fire Service
  • Police Service

30. EMPLOYEES

  • Complaints Concerning an Employee
  • Employee Salary

31. EMPLOYMENT

  • Applications
  • Hiring Requirements
  • Testing
  • Verification

32. FINES ...Payments

33. FIRES

  • Fire Demonstrations of Service and Equipment
  • Open / Damaged Fire Hydrants
  • Fire Prevention
  • Fire Report

34. There is currently no FAQ 34.

35. FIREWORKS ...Location and Time

36. FLOODING BASEMENT (see "Basement Flooding")

37. FREON ...Permits

38. GAS MAINS

  • Gas Mains / Natural Gas Smell
  • Gasoline Spills

39. GRASS PLANTING / DISPOSAL

40. GARBAGE PICK UP

  • Regulations
  • Pick Up Dates

41. HANDICAP ...Parking Cards / Stickers for Handicapped Persons

42. HAZARDOUS MATERIAL

  • Hazardous Material Storage Reporting
  • Hazardous Material Spills

43. HEALTH SERVICES

  • Health Department
  • Department Immunizations

44. HEARING IMPAIRED COMMUNICATION ...Telecommunication Devices for the Deaf (TDD)

45. HECKRODT WETLAND RESERVE

  • Information
  • Hours

46. INSURANCE CLAIMS ...Against the City

47. LEAF BURNING

  • Regulations
  • Illegal Leaf Burning

48. LEGAL ASSISTANCE ...Public

49. LEGAL DESCRIPTION ...Property

50. LIBRARY SERVICES

  • Hours Open
  • Library Card - Eligibility
  • Library Card - Age
  • Library Card - Obtaining
  • Library Programs
  • Display
  • Meeting Room
  • Donations
  • Materials Available
  • Other Information

51. LICENSES - CITY

  • License / Permits
  • Marriage Licenses
  • Vehicle Licenses

52 LOCKOUTS

  • Vehicle Lockouts
  • Home / Business Lockouts

53 MAPS

  • City Maps
  • City Limit Maps
  • Plat Maps
  • Zoning Maps

54. NOISE ...Noise Complaints

55. PARKING

  • City Owned Parking Spaces
  • Parking Fines
  • Parking Locations
  • Parking - Payment of Fines
  • Parking Ticket Complaints
  • Parking Overnight

56. POTHOLES ...Repair

57. PROPERTY

  • Addresses
  • Assessments - Special
  • Deteriorated Property
  • Information
  • Ownership
  • Setback
  • Survey

58. RESTRAINING ORDER ...Obtaining

59. RAILROAD CROSSINGS ...Maintenance

60. RECREATION

  • Programs
  • Program Fee Reciprocity
  • Sign-Up
  • Park Facility Reservations
  • Swimming Pool - Pool Pass
  • Swimming Pool - Hours 40

61. RECYCLING ...Program

62. SENIOR CENTER ...Activities

63. SEWERS

  • Service and Location
  • Sewer Backup
  • Sewer Construction

64. SHELTER / PICNIC RESERVATIONS (see "Recreation Programs")

65. SIDEWALKS ...Damaged

66. SIGNS

  • Ordinance
  • Locations / Limitations
  • Size Regulations
  • Yard Signs

67. SIRENS - EMERGENCY ...Purpose/Procedures

68. SNOW AND ICE CONTROL

  • Complaints
  • Medical Emergencies
  • Snow Emergencies
  • Plowed In
  • Snow on Sidewalks

69. SOLICITATIONS ...Charitable/Commercial

70. STRANDED MOTORISTS ...What To Do

71. STREETS

  • Lights - Installed
  • Lights - Burnt Out
  • Repairs
  • Street Name Signs
  • Traffic Control Signs

72. SUMP PUMPS ...Discharge/Illegally Discharging Sump Pump

73. TAX INCREMENT FINANCING DISTRICTS ...Definition

74. TAXES

  • Payment of Property Tax

75. TITLES ...Automobiles/Real Property

76. TRAFFIC CONTROL

  • Signage Around Construction Sites
  • Traffic Signals
  • Speeders
  • Speeding in School Zones
  • Requests for Signals or Signs
  • School Crossings

77. TRASH ...Complaints

78. TREES

  • In Public Right-of-Way
  • Planting in Right-of-Way
  • Storm Damage

79. UTILITIES

  • Connection / Disconnection
  • Locating Utilities

80. VENDORS ...Payments

81. VOTING

  • Absentee Ballot
  • Voter Qualifications
  • Voter Registration
  • Polling Places

82. WEEDS ...On Public/Private Property

83. ZONING

  • Definition
  • Zoning Changes